When someone texts in with your Keyword, you can automatically create a new Person for them in your Rock RMS account.
Step 1: Create a new Keyword
Step 2: Click the "Add Step" button.
Step 3: Select "Push to Rock RMS"
If you haven't set up your Rock Integration yet, click "Connect" within the Push to Rock RMS step.
(Optional) Step 4: Select Add to Group(s) or Launch Workflow(s)
Using the dropdown, select the Rock groups you want people to be added to or select the Rock workflows you want to launch. Learn more about Adding to Rock Groups or Launching Workflows.
Step 5: Click 'Create'
Now that you've set up your Keyword, everyone who texts in and fills out the form will be created as a new Person in your Rock account.
Note: Avoiding Duplicates
Because of the way Rock handles duplicate profiles, Clearstream will check for existing Person Profiles that match the new subscriber. If the match shares a mobile phone number with the new subscriber, no profile will be created. If the match has no mobile number listed, Clearstream will set the matched profile's mobile number to the new subscriber's number. Otherwise, a new profile will be created for the subscriber.