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How do I push my subscribers to Rock RMS?
How do I push my subscribers to Rock RMS?

Automatically creating a new Person in Rock.

Tim McHugh avatar
Written by Tim McHugh
Updated over a week ago

If you haven't set up your Rock RMS Integration, head here first.

When someone texts in with your Keyword, you can automatically create a new Person for them in your Rock RMS account.

Step 2: Add a "Push to Rock RMS" step

Click Add Step and select Push to Rock RMS.

Selecting "Push to Rock RMS" from the Add Step modal.

(Optional) Step 3: Add to Groups or Launch Workflows

Using the dropdown, select the Rock groups you want people to be added to or select the Rock workflows you want to launch. Learn more about Adding to Rock Groups or Launching Workflows.

Step 4: Click 'Create'

Now that you've set up your Keyword, everyone who texts in and fills out the form will be created as a new Person in your Rock account.

Note: Avoiding Duplicates

Because of the way Rock handles duplicate profiles, Clearstream will check for existing Person Profiles that match the new subscriber. If the match shares a mobile phone number with the new subscriber, no profile will be created. If the match has no mobile number listed, Clearstream will set the matched profile's mobile number to the new subscriber's number. Otherwise, a new profile will be created for the subscriber.

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