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How can I add subscribers to Rock Groups?

Tim McHugh avatar
Written by Tim McHugh
Updated over 2 weeks ago

When someone texts your keyword, you can automatically create a new profile in your Rock account and optionally add them to a Rock Group.

Steps

  1. Create a new keyword or select one of your existing keywords.
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  2. Add the Push to Rock step. Rock requires a first and last name to create a profile, so we'll automatically add the Collect Name & Email step to your workflow if it hasn't already been created.

    *If you haven't yet set up your Rock RMS integration, click Connect to Rock to start the process.

  3. If you want to add your contacts to one of your Rock Groups or Communication lists, check the Add to Group(s) box and select the group(s) you want them to be added to.

  4. Click Create or Update Keyword.

Now that you've set up your keyword, everyone who texts in and fills out the form will be added as a new person to your Rock account. If the phone number already has a corresponding Rock profile, we won't create a new one. This will help prevent duplicates from being created in your account. πŸ‘

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