Notifications can be sent via email and/or push notification if you're using our iOS or Android app. To edit your notifications, go to Settings > Notifications.
Each user has their own notification settings. If you're using subaccounts, you can have different notifications set up for each subaccount you manage.
Email Notifications
Opt-In: When someone new becomes a subscriber. Most often, this is when someone opts in to your account by texting a keyword.
Sign-Up Form: When a sign-up form is submitted.
Incoming Text: When you receive a new incoming text (questions, prayer requests, comments).
Message Fails: When a message in your account fails to send.
Keyword Use: When one of your keywords are used.
Opt-Out: Whenever a subscriber opts out.
Credits Low: When your credits are running below a certain amount. You can update this threshold at any time.
Credits Depleted: When your account is out of credits.
Push Notifications
Download our mobile app to manage your Clearstream account from your phone and receive push notifications. Make sure you have push notifications enabled on your mobile device as well.
Incoming Text: Get notified when you receive a new incoming text.
Keyword Used: Receive a push notification when a keyword is used.
If push notifications aren't working for you, check the notification settings on your phone or try logging out of the app and logging back in. If you're still having trouble, contact our team, and we can troubleshoot.
Slack Notifications
If your church uses Slack, you can receive notifications and respond to incoming texts directly within Slack.