If you use subaccounts to segment your Clearstream account into specific ministries/campuses, it may be helpful to create keywords (i.e. Text JOIN to (775) 347-7333) in your master account that automatically send subscribers to a specific subaccount.
This is ideal for creating a branch that will send specific subscribers to a subaccount while keeping the other contacts in your master account. For example, you could add a branch that sends all subscribers who requested prayer to your prayer team subaccount.β
When you're creating your workflow, scroll to the bottom and click Add Step > Transfer to Subaccount.
Once you've added this step, choose the subaccount you want to transfer subscribers to. You can optionally add them to a specific list within the subaccount and even add them to one of the subaccount's automated workflows.
Things to Note
When using the Add to Workflow option, subscribers will receive the first text in the automated workflow immediately.
The Transfer to Subaccount step is only available when creating a keyword in the master account.
When transferring subscribers to a subaccount, they will automatically be opted in to that subaccount.