The Keyword Activity Table allows you to see where each person is in your Keyword Workflow and which messages they've received. To view this, go to your Keywords page > select the keyword you want to view > scroll down to Keyword Activity.
This table shows you the messages sent to or received from each subscriber who texted your keyword. The most recently sent or received messages will be at the top of the chart. You can filter by status to see which subscribers your messages have sent to, failed to, and if you have received any replies to your workflow.
It's important to note that this table will only display "received" messages that are in response to a Send Menu step. Poll responses and incoming replies like "Thanks!" won't display here. For example, this Send Menu gives three different options.
You can see that William replied with 2 to select to meet our team, David replied with 3 to submit a prayer request, and Brooke replied with 1 to join a small group.
You can also search for a specific subscriber if you want to see only the messages with this person.
If you'd like, you can export the information in your Keyword Activity Table (with any filters selected) by selecting the 3 dots in the right hand corner > Export.
If you need more summarized data, you can run a Keyword Activity Report. This report will show you the number of times a keyword was used, how many texts were sent from its workflow, and how many credits it used.