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Using your long code as a fallback option for sending messages

Michael Lepinay avatar
Written by Michael Lepinay
Updated over 2 weeks ago

Some of your imported subscribers from Planning Center or Excel may have short-code texting blocked, unbeknownst to them. If you have a long code number, we'll automatically use it to resend messages sent from your short code to these subscribers.

This ensures the highest possible delivery rate for your messages and helps prevent failed messages.

If you'd like to create a long code, check out this article.

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