Are some of the contacts with a certain Breeze Tag not syncing into Clearstream? No worries. It's common to lose a few contacts when you're syncing from Breeze for a few reasons. Common reasons some numbers aren't syncing:
It is not a valid mobile number
It is a duplicate - meaning the same number is utilized by more than one person in the Group, which is common in families. Each Subscriber must have a unique phone number, so if two contacts have the same number, we will only sync one of them into Clearstream.
The phone number is not listed in the Mobile field in Breeze. If the number is listed in the Home or Work fields, be sure to copy it to the Mobile field to ensure the contact is synced to Clearstream.
If you need help figuring out why certain contacts are not syncing, feel free to ask our support team. We're happy to help.