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What are dynamic lists?

Carly Del Toro avatar
Written by Carly Del Toro
Updated yesterday

Dynamic lists are lists that automatically update based on the filters you choose. You'll set the conditions people need to meet to be on your list, and the list will actively add or remove contacts based on whether or not they meet those conditions.

Here are a few ideas on how you might use dynamic lists:

  • Used VISITOR keyword

  • Has New Guest tag

  • Email is empty

You can also set multiple filters. Subscribers must meet all of the conditions in order to be added. Here are a few examples:

  • Used VISITOR keyword + First Name is empty

  • Used JOIN keyword + has Volunteer tag

  • Email is not empty + Email Status is opted-in

Creating a dynamic list

To create a dynamic list, just head to Subscribers > Create New List > Dynamic List. Then, add your filters and click Create List.

Refreshing your dynamic list

Dynamic lists refresh after each of the following:

  • Every night at 3:30 AM CT

  • If you click Sync now under the list

  • Before sending a message to a dynamic list

  • Before an automated workflow triggers to a dynamic list

  • When the filters on the list are updated

If you still have questions on dynamic lists, just reach out to our support team via chat in your account. We're happy to help!

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