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Can a subscriber choose which lists to unsubscribe from?

Michael Lepinay avatar
Written by Michael Lepinay
Updated this week

Yes. To let subscribers choose which lists they want to unsubscribe from, go to Settings > SMS > Scroll down and click the Allow MANAGE keyword toggle.
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Manage keyword setting


Once enabled, any subscriber can text the keyword MANAGE to your phone number. This will send an automated message with a link to all the lists they are subscribed to. They can then uncheck which lists they want to unsubscribe from, changing their status to opted out for those lists.

Note: Subscribers can't remove themselves from Planning Center Lists.

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