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Can a subscriber choose which lists to unsubscribe from?

Michael Lepinay avatar
Written by Michael Lepinay
Updated over 3 weeks ago

Yes. To let subscribers choose which lists they want to unsubscribe from, go to Settings > SMS > Scroll down and click the Allow MANAGE keyword toggle.
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Manage keyword setting


Once enabled, any subscriber can text the keyword MANAGE to your phone number. This will send an automated message with a link to all the lists they are subscribed to. They can then uncheck which lists they want to unsubscribe from, changing their status to opted out for those lists.

Note: Subscribers can't remove themselves from Planning Center Lists.

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