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Can a subscriber choose which Lists to unsubscribe from?
Can a subscriber choose which Lists to unsubscribe from?
Michael Lepinay avatar
Written by Michael Lepinay
Updated over 2 months ago

Yes. To let subscribers choose which lists they want to unsubscribe from, go to Settings > SMS > scroll down and Allow MANAGE keyword.
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Manage keyword setting


Once enabled, any subscriber can text the keyword "MANAGE" to your phone number. This will trigger an automated message that includes a link, which will display all Lists they are subscribed to. They can uncheck which lists they want to unsubscribe from. They cannot remove themselves from Planning Center Lists.
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​Learn how opt-outs are handled

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