To add credits to your subaccount, you'll need to log in as the account owner and transfer them in your Settings.
Quick Steps: Log in as the account owner > Settings > Subaccounts > Select your subaccount > Update your credit amounts > Update Subaccount
In your main account, go to Settings in the left menu, then Subaccounts.
Click on the subaccount you want to add more credits to.
If you have Unlimited selected, click the dropdown under Subaccount credits and select Fixed Monthly Amount.
Under Monthly Credit Allotment, enter the amount of credits you'd like to be allocated to your subaccount each month on your billing date.
If you'd like to add a one-time amount of credits to your subaccount immediately, enter that under Current Credit Balance. If there's already a balance here, update it to include the number you'd like your subaccount to have.
For example, if you'd like to add 500 credits to your subaccount, add that number to your current balance and enter the total (i.e., 250 current credits + 500 new credits = 750 credits).
Click Update Subaccount.
That's it!
If you have any questions, just reach out to us via the purple chat icon. We're available in minutes, and we'd love to help!