New messages, automated responses, and inbox replies can be up to 765 standard characters (letters, numbers, punctuation, and spaces).
Messages that include special characters like emojis or accented characters will be limited to 335 characters in the web app (or 201 characters in the mobile app).
The counter below the message box shows how many credits your message is using, the length of your text, and how many characters it can be before it costs another credit.
If you have any questions, please reach out to our team in the chat. We're happy to help!