The owner of your account can add up to 25 account users. Each user will be assigned a role: Editor or Admin. 

  • Editor - has access to all the core features in your account. An Editor can create and send messages, view incoming messages, and create and edit Keywords.
  • Admin - can do everything that an Editor can do as well as invite additional Users, edit Integrations, access billing info, API, and change your monthly plan. 

How to Change a User's Role


  1. Go to Account Settings in the top-right dropdown menu.
  2. Click Users in the sub-menu
  3. Find the user whose role you'd like to change and click Edit Role.
  4. Select your role and then click Update Role.

Video Tutorial

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