Each account/Subaccount can have up to 25 Users. If your Inbox is full of simultaneous two-way conversations, it's important to know which User is responding to which message. If you want a separate Inbox for a specific ministry, you can create a Subaccount. Each Subaccount will have its' own Inbox and its' own Users managing it.

In the message thread view, you can see which User sent each reply.

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