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Which user replied to an inbox message?

Michael Lepinay avatar
Written by Michael Lepinay
Updated over 3 weeks ago

Each account and subaccount can have unlimited users. If your inbox is full of simultaneous, two-way conversations, it's important to know which user is responding to which message.

If you want a separate inbox for a specific ministry, you can create a subaccount. Each subaccount will have its own inbox and its own users managing it.

In the Message Thread view, you can see which user sent each reply. Click Inbox > Select (or search for) the conversation you're looking for. You'll see the name and picture of the person who replied beside/below the message in question.

Each Clearstream plan has a specific number of subaccounts. If you'd like to add an additional subaccount to your plan, you can do so for $20/mo. Just reach out to our team if you'd like to add one. 😊

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