Message headers are controlled either globally (account-wide) or per message (a specific header for each Keyword/message blast, etc). Your global message header is directly pulled from your Organization name, which can be found and changed under your Settings.
Change your message header:
- Change globally by editing your Default Message Header under Settings > General. Most of the time your default header should be your church name, or if using Subaccounts it may be your department name (ie. Anchored Youth).
- Change per message by clicking “Change header” when creating a new message or auto-response. Header's are commonly changed when targeting a specific group of people. Rather than displaying your church name you may want to display the ministry or department name.