Message headers are controlled either globally (account-wide) or per message (a specific header for each Keyword/message blast, etc). Your global message header is directly pulled from your Organization name, which can be found and changed under your Settings.

Change your message header: 

  • Change globally by editing your Default Message Header under Settings > General. Most of the time your default header should be your church name, or if using Subaccounts it may be your department name (ie. Anchored Youth).
  • Change per message by clicking “Change header” when creating a new message or auto-response. Header's are commonly changed when targeting a specific group of people. Rather than displaying your church name you may want to display the ministry or department name. 
Did this answer your question?